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February 1, 2021

WhatsApp rose by trapping previously-free beings in their corral and changing their habits to create dependence on masters. Over time, this made it difficult or impossible to return to their previous lifestyle. That process should sound familiar: it’s eerily similar to the domestication of animals. I call this type of vendor lock-in user domestication: the removal of user autonomy to trap users into serving vendors. — WhatsApp and the domestication of users